Are you trying to upload a story on your Instagram, but it’s failing to upload even after multiple attempts? Well, this issue is more common than you think. Factors like unstable internet connection, corrupted caches files, app glitches, and more can cause this issue.
Thankfully, this is an easy fix. So, without further ado, let us learn why Instagram is not your uploading stories and how to fix it.
Why is Instagram Not Uploading My Stories?
Here are some of the potential reasons your Instagram might not be uploading your stories:
- Unstable Internet Connection
- Corrupted Cache Files
- Bugs and Glitches on the App
- Outdated Application
- Incorrect Setting Configurations
Check your Internet Connection
An unstable or weak internet connection might be the main reason behind this issue. Here are some methods you could apply to fix this issue.
- Move closer to your internet router.
- Turn off/on your internet router.
- Switch your phone to airplane mode and turn on your wifi
- Use your mobile cellular data
- Switch to a more stable internet connection
If you’re still facing further issues with your internet connectivity, you can try contacting your Internet Service Providers. Sometimes, there might be technical issues causing your internet to act out.
Turn off Low Data Mode
If you’re using your mobile cellular data to upload Instagram stories, then you might want to turn off the low data mode on your devices. Since Instagram stories need high bandwidth to upload stories, this mode might affect your connectivity.
Here is a step-by-step guide on how to turn it off on your devices.
- Navigate to your Settings icon.
- Tap on Cellular
- Click on the Cellular Data Options.
- Disable the Low Data Mode option.
- Go to your Settings app.
- Select the Network and Connections option.
- Click on Data Usages.
- Tap on Data Saver
- Turn off the toggle for Data Server.
On Android devices, the settings options might vary from phone brand. Nevertheless, you can most likely access the feature on your Data/Celluar section.
Your Instagram cache files help in remembering your passwords, past searches, and more. But, if you have not cleared out these files in a while, they might get corrupted.
Here is a simple step-by-step guide on clearing your cache files.
- Head over to your Settings app.
- Scroll down and click on the Instagram app.
- Select the Storage option.
- Click on the Clear Cache button.
Unfortunately, there is no built-in way of deleting cache files directly on your iOS devices. To clear out the app caches on your device, you need to delete the Snapchat app. You can then re-install the app back again from the App store.
Update Date and Time
If you have set your date and time incorrectly, you might face issues while you’re uploading Instagram stories. To configure this setting correctly, here is how you can do it.
- Open up your Settings app.
- Scroll down and tap on General.
- Tap on Date and Time.
- Enable the toggle for the Set Automatically option.
- You can also manually change the date and time by disabling the Set Automatically option.
- Navigate to the Settings icon.
- Select Date and Time.
- Click on the Automatic option.
Contact Instagram Support
If the issue is still not resolved, you can try reporting the problem through the Help section on the app. Here is how you can do it.
- Open your Instagram app.
- Tap on your Profile icon from the bottom-right corner.
- Navigate to the top-right corner and tap on the three horizontal lines.
- Click on the Settings option.
- Tap on Help.
- Choose the Report a Problem option.
- From the pop-up box, select the Something isn’t working option.
- Describe your Instagram story upload issue.
- You can also upload or take a screenshot for proof.
- Hit on the Send button.
Update or Reinstall the app
The most effective method for this issue is to update your application to the latest version. Sometimes, there might be several app glitches and bug errors on the older version of the app.
So, we always recommend that you regularly update your Instagram app from your App/Play store. If updating does not work for you, you can try uninstalling and reinstalling the app again on your device.
Check Instagram Servers
Due to a technical glitch in the system, Instagram servers may go under maintenance. To find out about these outages, you can do a quick Google search. You can also check through independent sites like Down Detector to stay on the lookout.
If it’s a server issue, you will have to wait it out until Instagram fixes the error.
You can also try these simple solutions if the above tips are not working for you.
- Try uploading a different story
- Upload from another device or account
- Decrease your video/image size
- Upload your Instagram stories without any GIFs or stickers
- Update your Operating System on your mobile device
- Check if your account is banned from uploading Instagram Stories